FAQ – Your most common questions about Highbet, answered

After logging into your Highbet account, click the profile icon in the top right corner. From the dropdown menu, "My Transactions" or "My Transactions" Select the option.

This page has two separate tabs — one for deposits and withdrawals, and one for betting history. You can filter by date: last 7 days, 30 days, or a custom date range.

Each transaction shows a transaction ID, timestamp, amount, and status (completed/pending/cancelled). If you spot a discrepancy, copy that ID and Help Center— our team resolves issues within 24 hours.

On Highbet Registration All it takes is three details: Full name (as per National ID), Active mobile number and Date of birth. The entire process typically takes under 3 minutes.

Important conditions: You must be 18 years of age or older. Only one account is allowed per mobile number — if you attempt to create a second account with the same number, the system will automatically block it.

Right after registering, you can log in and on your first deposit 100% Welcome Bonus (up to ৳5,000) can be claimed. For larger withdrawals, KYC verification may be required — you'll need to submit a photo of your National ID.

If a match is completely cancelled, Highbet automatically refunds the full stake to your wallet. The refund is typically processed within 6 hours of the cancellation announcement.

When a match is abandoned mid-way, the situation is a bit different:

• If the match is 90% or more is completed, the bet may be settled based on the result at that point in time.
• If the match ends before that point, the bet is generally voided and your stake is returned.
• If one leg of an accumulator bet is voided, that leg is counted as 1.00 odds and the remaining legs stay active.

Enter Go to the page and below the login form, "Forgot Password?" Click the link.

On the next page, enter your registered mobile number. A 6-digit OTP will arrive within seconds — this code is valid for 5 minutes only. Enter the code and set your new password.

Tips for a strong password: use at least 8 characters, including one uppercase letter, one number, and one special character (e.g. @, #, !).

If your registered mobile number is no longer active, contact us directly via live chat — account recovery is possible after identity verification.

To enable two-factor authentication (2FA) on Highbet: Log in → Profile icon → "Security Settings" → "Two-step verification" Go to section.

When SMS-based 2FA is enabled, you'll receive a one-time OTP on your phone every time you log in. Even if someone knows your password, they won't be able to access your account without your phone.

A few more tips for extra account security:

• Do not use the "Remember Me" option on public devices.
• After logging in from an unfamiliar device, make sure to log out of the session.
• Highbet support will never ask for your password over chat — if someone does, it's a phishing attempt.

Yes, Highbet has its own mobile app available on both Android and iOS.

How to download on Android: Open highbet.im in your mobile browser → look for the "Download App" banner → download the APK file → go to Settings and enable "Install from unknown sources" → install. The whole process takes about 2 minutes.

On iPhone (iOS): Open highbet.im in Safari → tap the Share button → select "Add to Home Screen". This runs as a Progressive Web App (PWA) and looks and feels just like the native app.

The app delivers push notifications directly to your screen — live match updates, bonus offers, and instant bet settlement alerts.

Highbet offers 300+ slot games, which can be broadly grouped into several categories:

• Classic slots (3 reels): Simple rules, fewer paylines — perfect for beginners. Examples: Fruit Classic, Lucky 7s.
• Video slots (5+ reels): Featuring bonus rounds, free spins, and special features. Includes games from Pragmatic Play and Habanero.
• Megaways slots: Hundreds of thousands of paylines per spin — higher chances of a big win, but also higher volatility.
• Progressive jackpot slots: The prize pool keeps building until someone wins. Jackpots worth crores of BDT have been seen.
• Asian-themed slots: Games designed with Bangladeshi and Asian tastes in mind — Dragon Fortune, Tiger Gold, and more.

If you're new, start with classic or video slots. Before playing, try "Free Play" mode to practice with no stakes — available on all slots.

See also: Popular games and New Games See the latest additions on the page.