Terms & Conditions — The Complete Guide to Using Highbet

Highbet services are strictly for adults only. To be eligible to use Highbet, a person must meet all of the following conditions:

• Must be 18 years of age or older.
• All information provided at the time of registration must be accurate and truthful.
• Online betting must not be prohibited by the laws of the country from which the platform is being accessed.
• Must not have had any previous Highbet account closed or suspended.

Highbet may request a copy of your National ID, passport, or driving licence at any time for age verification purposes. Failure to provide these documents may result in restricted access or closure of your account.

Each person may hold only one account on Highbet. Multiple accounts are strictly prohibited. The following information must be provided accurately at the time of registration:

• Full Name (as per National ID)
• Date of Birth
• Active mobile number
• Email address (if applicable)
• Preferred Payment Method

Highbet follows a KYC (Know Your Customer) verification process. Identity verification may be requested at the time of your first withdrawal or at any time for security reasons. Two members of the same household may maintain separate accounts using different ID documents and payment methods — though it is advisable to notify the support team in advance.

Highbet supports all major mobile banking services and bank transfers in Bangladesh. The following limits apply to deposits and withdrawals:

• Withdrawals must be made using the same payment method as the deposit. If you need to use a different method, please contact support beforehand.
• Highbet does not charge any additional fees on deposits. Fees from third-party banks or mobile operators may apply.
• Once a withdrawal has been initiated, it cannot be cancelled.
• If fraud is suspected, a withdrawal may be temporarily held pending verification.

Highbet offers a variety of bonuses and promotions — including a Welcome Bonus, Reload Bonus, Cashback, and Free Bets. Each bonus has its own terms, but the general rules are outlined below:

• Wagering Requirements: Bonus funds must be wagered a set number of times before withdrawal — typically 10–30x the bonus amount.
• Duration: Each bonus has a specific validity period. If the wagering requirement is not met within that period, the bonus will be forfeited.
• Game Restrictions: Some bonuses are only valid for specific games or categories. Full details are outlined in each bonus's terms.
• Minimum Odds: Sports bonuses generally require bets to meet a minimum odds threshold.
• Multiple Active Bonuses: Only one bonus may be active at a time, unless otherwise specified.

Highbet reserves the right to modify or cancel any bonus promotion without prior notice. However, the terms of any bonus already in progress will not be changed.

Once a bet is placed on Highbet, it cannot be withdrawn. However, if the cash-out option is active, you may partially or fully close a bet under specific conditions. The following rules apply across all betting categories:

• The minimum bet amount varies by game or event — generally ৳ 10.
• Maximum bet limits vary depending on account level and event.
• Highbet reserves the right to void any bet placed at incorrect odds due to a technical error.
• If a match is abandoned or ends before the scheduled time, settlement will follow Highbet's specific rules.
• In live betting, if a bet is not confirmed due to an internet disruption, that bet will be considered void.

The following activities are strictly prohibited on the Highbet platform. Violating these rules will result in account closure and may lead to legal action:

• Creating or operating multiple accounts.
• Exploiting bonus terms for unfair gain (bonus abuse).
• Placing bets using match fixing or insider information about match outcomes.
• Placing bets using automated software or bots.
• Using the platform for money laundering or any illegal activity.
• Attempting to gain unauthorized access to another member's account.
• Any form of hacking or cyberattack against Highbet's systems.

Highbet may temporarily suspend or permanently close an account under the following circumstances:

• Registering with false information or failing to complete identity verification.
• Prohibited activity or violation of platform rules.
• Accounts inactive for an extended period (over 12 months).
• At the member's own request (self-exclusion).
• As directed by a legal or regulatory authority.

If an account is suspended, the member will be notified by email or SMS. Any valid balance will be returned after verification is complete — however, balances in accounts closed due to prohibited activity may be forfeited.

Highbet is committed to Responsible Gaming. We want every member to enjoy gaming as entertainment, not let it become an addiction. To support this, Highbet provides the following tools:

• Deposit Limit: Setting daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily blocking yourself from accessing the platform for a set period.
• Reality Check: Periodic reminders letting you know how long you've been playing.
• Cooling-Off Period: A temporary account pause lasting anywhere from 24 hours to 30 days.

If you need help or want support managing your gaming, contact Highbet support or Responsible Gaming Visit the page.

Highbet strives to provide uninterrupted service whenever possible; however, Highbet is not liable in the following circumstances:

• Losses resulting from internet outages or technical issues caused by third parties.
• Bets lost during unexpected server downtime (in such cases, bets are automatically voided).
• The member's own negligence resulting in their password or account details being accessed by another party.
• Financial losses resulting from a member's own gaming decisions.

Highbet may update these terms and conditions at any time. Members will be notified of significant changes via their registered email or SMS. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If any part of these terms is unclear, Highbet's support team is always available to help explain. The date of the most recent update is noted at the bottom of this page.